IT Base Camp Project
IT Base Camp is a Landmark East project and funded by the Lloyds TSB Foundation for Northern Ireland.


Accessing Support
If you have a query or concern about any aspect of Avec Solutions' services, or would like to raise a support issue, please contact our customer care team:
E: customercare@avecsolutions.com
T: +44 (0)28 9045 9000
Existing clients with customer care system login details may also use our online support system:
| IT Base Camp |
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Called IT Base Camp, this course will equip participants with the knowledge and skill to take on many basic maintenance tasks themselves while at the same time making them much more confident and knowledgeable when dealing with external IT support professionals. The course will be based around a series of five half day training sessions and will include a course manual, a dedicated web site with discussion forum, and follow up workshops for participants during the year. The course will be delivered to a maximum of 10 participants at a time and peer support within the group will be an integral part of the learning process. Who is it for?The course is for staff in voluntary organisations who have responsibility of IT, including being the main contact person for the external IT support provider. At this stage participation is limited to clients of Avec Solutions and/or Landmark East. How is it delivered?The following are included:
How much does it cost?With support from the Lloyds TSB Foundation, the cost to participants is a fraction of the actual cost of delivery. In fact the only cost to the organisation is the use of a half hour of support time per month throughout the year that the course is delivered. During this time the participant has access to ongoing peer and engineer support and will undoubtedly save much more than the half hour support cost by taking on many tasks themselves. How do I book?If you wish to find out more about the course you can have an informal chat with either Kerry or Robin in the Avec office by phoning 028 9045 9000. Otherwise, please download the PDF course outline and application form below: The application form is preset to be returned by email to Avec Solutions. If you have any difficulties, please feel free to print it and post it back to us at 278 Newtownards Road, Belfast BT4 1HE. |
